Welcome to FinGlobal Insights (hereinafter referred to as 'this Website'). We attach great importance to your privacy and personal information protection. This Privacy Policy explains how we collect, use, store and protect your personal information, as well as your related rights. We are committed to complying with relevant laws and regulations such as the Personal Information Protection Law of the People's Republic of China and the EU General Data Protection Regulation (GDPR).

1. Information Collection

1.1 Information You Actively Provide

When you use our services, we may collect the following information you actively provide:

  • Contact Information:Name, Email address, Phone number, Company Name, Position, etc.
  • Business Information:Consultation Content, Business needs, Target market, Compliance requirements, etc.
  • Account Information:Username, Password (encrypted storage), Personal preferences, etc.
  • Communication Records:Emails, chat records with our customer service and consultants, etc.
1.2 Automatically Collected Information

When you visit this Website, we may automatically collect the following information:

  • Device Information:IP address, Browser type, Operating system, Device identifier, etc.
  • Usage Information:Access time, Page browsing history, Click behavior, Stay time, etc.
  • Location Information:Approximate geographic location (based on IP address), etc.
  • Technical Information:Referral URL, Language settings, Screen resolution, etc.
1.3 Cookies and Similar Technologies

We use Cookies, pixel tags, local storage and other technologies to collect and store information. For details, please see Article 6 Cookie Policy.

2. Information Use

We collect your personal information mainly for the following purposes:

2.1 Service Provision
  • Processing your consultation requests and providing related services
  • Sending service-related notifications and updates to you
  • Maintaining and improving the quality of our services
  • Providing customer support and solving problems
2.2 Business Operations
  • Internal data analysis, research and development
  • Improving website functions and user experience
  • Generating anonymized statistical data and reports
  • Preventing fraud and ensuring system security
2.3 Marketing Communications
  • Sending industry news and market analysis to you
  • Providing personalized content recommendations
  • Inviting you to participate in related activities and webinars

Note:We will only send marketing information with your explicit consent, and you can unsubscribe at any time.

3. Information Sharing

We promise not to sell your personal information. We only share your information in the following circumstances:

3.1 Service Providers

We may share your information with the following types of third-party service providers:

  • Cloud service providers (such as Alibaba Cloud, Tencent Cloud, etc.)
  • Email service providers (such as SendGrid, Mailchimp, etc.)
  • Analytics service providers (such as Google Analytics, Baidu Analytics, etc.)
  • Customer service system providers (such as Zendesk, Intercom, etc.)

All these service providers must comply with strict confidentiality obligations and can only process your information in accordance with our instructions.

3.2 Legal Requirements

We may disclose your information in the following circumstances:

  • Complying with applicable laws and regulations
  • Responding to court subpoenas, government requests or other legal procedures
  • Protecting our rights and property
  • Protecting the personal safety of users or the public
3.3 Business Transfers

In the event of mergers, acquisitions, asset sales and other commercial transactions, we may need to transfer your personal information, but we will ensure that the recipient continues to comply with this Privacy Policy.

4. Information Storage

4.1 Storage Location

Your personal information may be stored in the following locations:

  • Secure data centers within mainland China
  • EU data centers that meet GDPR requirements
  • Other storage locations that comply with local laws and regulations
4.2 Storage Period

We will only retain your personal information for the shortest time necessary to achieve the collection purpose, with specific periods as follows:

  • Contact Information:Retained for 2 Years after last interaction
  • Business Consultation Records:Retained for 5 Years after consultation ends
  • Marketing Newsletter Records:Retained for 6 months after you unsubscribe
  • Log Information:Retained for 1 Year from collection date
4.3 Data Deletion

When your personal information is no longer needed for the collection purpose, we will:

  • Securely delete or destroy relevant information
  • Or anonymize the information

5. Your Rights

According to applicable privacy laws, you have the following rights:

Right of Access

You have the right to request confirmation of whether we are processing your personal information and to obtain a copy of the relevant information.

Right to Rectification

You have the right to request correction of inaccurate or incomplete personal information.

Right to Erasure

Under specific circumstances, you have the right to request deletion of your personal information.

Right to Restriction of Processing

Under specific circumstances, you have the right to request restriction of our processing of your personal information.

Right to Data Portability

You have the right to request transfer of your personal information to you or another service provider.

Right to Object

You have the right to object to our processing of your personal information, especially for direct marketing purposes.

5.1 How to Exercise Your Rights

You can exercise your rights through the following methods:

5.2 Response Time

We will respond to your request within 30 days after receiving it. Under special circumstances, this period may be extended by 60 days.

5.3 Identity Verification

To protect your information security, we may require you to provide additional identity verification information before processing your request.

6. Cookie Policy

6.1 What is Cookie

Cookies are small text files stored on your device for collecting and storing information. We use the following types of Cookies:

6.2 Cookie Management

You can manage your Cookie preferences through the following methods:

  • Use our Cookie preference center
  • Adjust browser settings to reject or delete Cookies
  • Use third-party Cookie management tools

Note:Disabling certain cookies may affect the normal functionality and user experience of the website.

7. Third-Party Services

Our website may contain links to third-party websites, products and services. We are not responsible for the privacy practices of these third parties. We recommend that you carefully read their privacy policies before providing any personal information to any third party.

7.1 Analytics Services

We use the following analytics services to collect website usage data:

  • Google Analytics:For website traffic analysis
  • Baidu Analytics:For China market analysis
  • Hotjar:For user experience analysis
7.2 Social Media Plugins

Our website may contain social media plugins, such as:

  • WeChat sharing button
  • LinkedIn sharing button
  • Twitter sharing button

These plugins may collect your IP address and page visit information.

7.3 Advertising Services

We use the following advertising services to display relevant ads:

  • Google Adsense:An advertising service provided by Google, used to display personalized ads on our website.
    Google Adsense uses cookies and similar technologies to collect your browsing behavior data in order to provide ads relevant to your interests.
    Data collected by Google Adsense may include:IP address, browser type, access time, visited pages, referral URLs, etc.
    You can manage your ad preferences through Google Ad Settings, or use the tools from the Network Advertising Initiative to opt out of personalized ads.

8. Children's Privacy

Our services are not targeted at children under the age of 14. We do not intentionally collect personal information from children under the age of 14. If you are a child under the age of 14, please do not:

  • Use or provide information to our services
  • Register an account on our website
  • Provide any personal information through our services

If we discover that we have collected personal information from a child under the age of 14 without parental consent, we will take measures to:

  • Delete relevant information as soon as possible
  • Terminate related accounts
  • Notify their parents or guardians

If you believe we may have collected personal information of children under 14 years old without proper consent, please Contact Us immediately at:jybcaohui@gmail.com

9. Information Security

We adopt appropriate technical and organizational measures to protect your personal information against unauthorized access, use, disclosure, alteration or destruction. Our security measures include:

9.1 Technical Measures
  • Encryption:Use SSL/TLS encryption for data transmission
  • Access Control:Implement strict access permission management
  • Data Backup:Regularly backup important data
  • Security Monitoring:24/7 security monitoring and threat detection
  • Vulnerability Scanning:Regularly conduct security vulnerability scanning
9.2 Organizational Measures
  • Employee Training:Regularly provide privacy and security training to employees
  • Confidentiality Agreements:Sign confidentiality agreements with employees and partners
  • Audit Supervision:Regularly conduct internal and external security audits
  • Incident Response:Establish data breach response mechanisms
Important Notice:Despite the reasonable security measures we have taken, internet data transmission cannot be guaranteed 100% secure. We cannot ensure or guarantee the security of any information you transmit to us.

10. International Data Transfers

As a global enterprise, we may need to transfer your personal information to regions outside your country/region. When we conduct such transfers, we will ensure that:

10.1 Transfer Mechanisms
  • Adequacy Decision:Transfer to countries recognized by the European Commission as having an adequate level of protection
  • Standard Contractual Clauses:Use standard contractual clauses approved by the European Commission
  • Binding Corporate Rules:Implement binding corporate rules (if applicable)
  • Certification Mechanisms:Obtain relevant privacy certifications (such as ISO 27001)
10.2 Protection Measures

For international data transfers, we implement the following protection measures:

  • Ensure the recipient provides an equivalent level of data protection
  • Implement technical and organizational security measures
  • Establish data processing and supervision mechanisms
  • Provide appropriate remedy mechanisms

11. Policy Updates

We may update this Privacy Policy from time to time. When we make major changes, we will:

  • Publish the updated policy on this page
  • Update the 'Last Updated Date'
  • Notify registered users via email (if applicable)
  • Publish a prominent notice on the website

We recommend that you regularly review this Privacy Policy to understand how we protect your information. Your continued use of our services means that you agree to the updated policy.

Important:If you do not agree to the updated Privacy Policy, you should stop using our services and Contact Us to delete your personal information.

12. Contact Us

If you have any questions, comments or complaints about this Privacy Policy, please contact us through the following methods:

Data Protection Officer (DPO)

Email:

jybcaohui@gmail.com

We will reply to your email within 5 working days

12.1 Complaint Handling

If you are not satisfied with our response, especially if you believe our personal information processing behavior has infringed your legitimate rights and interests, you can:

  • File a complaint with the relevant regulatory authority
  • Seek legal remedies
  • Resolve disputes through mediation or arbitration
12.2 Applicable Law

This Privacy Policy is governed by the following laws:

  • Laws of the People's Republic of China (for Chinese users)
  • EU GDPR (for EU users)
  • Other applicable data protection laws

Last Update: May 21, 2025